[Very very critical notice] Watch out before purchase confirmation !

관리자(Admin)
2020-11-10


Dear CUUB supporters.


According to Korea post office policy, we can't ship a parcel over 2kg per box to countries using K-packet service.
* Countries with EMS premium service applied are exceptional.

Therefore, we set $99 dollars as delivery charge for over 2kg order to prevent our customers from making improper order and attract them to make separate order within 2kg per box. This is not because we want to overcharge you but CUUB shop system does not provide this service at the moment.
 

However, we sometimes find that some customers make a order with huge delivery charge by mistake. If you use EXIMBAY  then we are ok to cancel without any problem, but if you use PAYPAL, it charge us huge cancellation charge (about 4.5%) even order is cancelled, which is not refundable for any reason.


Therefore, please be careful before your final purchase confirmation because we are not able to bear this cancellation fee caused by mistake order. We are working on this issue with our platform service provider at the moment  but it will take some time.


Your careful order would be highly appreciated.


尊敬的CUUB支持者。

根據韓國郵局的政策,我們不能使用K包服務將每箱2公斤以上的包裹運送到各個國家。 *應用EMS優質服務的國家/地區例外。 因此,我們對超過2kg的訂單設置$ 999美元作為送貨費,以防止客戶下達不當的訂單並吸引他們在每箱2kg之內單獨下訂單。這不是因為我們要向您收取超額費用,而是CUUB shop系統目前不提供此服務。


但是,有時我們發現某些客戶錯誤地下了一筆巨額的送貨費用的訂單。如果您使用EXIMBAY,那麼我們可以毫無問題地取消訂單,但是,如果您使用PAYPAL,即使訂單被取消,它也會向我們收取巨大的取消費用(約4.5%),無論出於任何原因均不予退款。 


因此,在您最後一次購買確認之前,請務必小心,因為我們無法承擔因錯誤訂購而導致的取消費用。目前,我們正在與平台服務提供商合作解決此問題,但這需要一些時間。

您的細心訂購將不勝感激。


Best regards,


CUUB SHOP